DMME Customer Service Testimonial

Lhoist miner Randy Laws took one of DMME's First Aid classes and learned quite the lesson. He had great things to say about DMME instructor Mac Hagy!

View Original: DMME Customer Service Testimonial (Video) | Virginia Energy (Channel) | Virginia Energy (Uploader)

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Video Transcript (approximately)

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um I<00:00:01.199> went<00:00:01.560> through<00:00:01.740> a<00:00:02.159> uh<00:00:02.520> First<00:00:03.360> Aid<00:00:03.720> course

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um I went through a uh First Aid course
 

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um I went through a uh First Aid course
with<00:00:04.140> Mac<00:00:04.500> safety<00:00:05.400> training<00:00:05.880> at<00:00:06.120> the<00:00:06.359> uh<00:00:06.779> mine

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with Mac safety training at the uh mine
 

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with Mac safety training at the uh mine
office<00:00:07.500> outside

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office outside
 

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office outside
and<00:00:09.540> uh<00:00:10.080> what<00:00:10.920> was<00:00:11.160> it<00:00:11.400> maybe<00:00:11.700> within<00:00:12.599> 10<00:00:12.900> days

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and uh what was it maybe within 10 days
 

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and uh what was it maybe within 10 days
I<00:00:15.000> had<00:00:15.059> a<00:00:15.240> heart<00:00:15.360> attack<00:00:15.480> down<00:00:15.839> here<00:00:16.020> in<00:00:16.199> the

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I had a heart attack down here in the
 

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I had a heart attack down here in the
shop

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shop
 

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shop
and<00:00:18.539> I<00:00:19.199> recognized<00:00:19.680> it<00:00:19.920> as<00:00:20.100> what<00:00:20.340> it<00:00:20.520> was

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and I recognized it as what it was
 

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and I recognized it as what it was
because<00:00:21.180> of<00:00:21.600> the<00:00:21.900> uh<00:00:22.260> safety<00:00:23.100> course<00:00:23.279> that<00:00:23.580> Mac

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because of the uh safety course that Mac
 

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because of the uh safety course that Mac
had<00:00:24.300> given<00:00:25.019> us<00:00:25.140> and<00:00:25.980> it<00:00:26.340> was<00:00:26.820> very<00:00:27.119> helpful

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had given us and it was very helpful
 

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had given us and it was very helpful
very<00:00:28.080> beneficial<00:00:28.699> and<00:00:29.699> I<00:00:30.599> credit<00:00:31.220> my<00:00:32.220> life

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very beneficial and I credit my life
 

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very beneficial and I credit my life
saving

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saving
 

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saving
to<00:00:34.200> my<00:00:34.500> extreme<00:00:35.180> and<00:00:36.320> he's<00:00:37.320> always<00:00:37.500> been<00:00:37.800> a<00:00:37.980> big

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to my extreme and he's always been a big
 

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to my extreme and he's always been a big
help<00:00:38.480> of<00:00:39.480> anything<00:00:39.899> we've<00:00:40.320> ever<00:00:40.440> needed

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help of anything we've ever needed
 

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help of anything we've ever needed
he's<00:00:42.120> always<00:00:42.300> come<00:00:42.840> right<00:00:43.020> up<00:00:43.260> with<00:00:43.620> and

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he's always come right up with and
 

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he's always come right up with and
he's<00:00:45.300> uh<00:00:45.600> he's<00:00:46.320> my<00:00:46.440> lifesaver